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Re: Some users cant upload avatars

Posted: Fri Feb 27, 2009 8:23 am
by fikse
Huh. Some users report that animated GIF avatars that didnt upload before, now goes OK. So something good has happened :D
But still, its some it just wount accept. I attach some examples, the OKs are uploaded OK, the attach we get the error message. Ive tried all these avatars on this forum, and they work fine all of them. As you see its no consistence. Some animated GIFs goes OK, some not. Some not animated GIFs goes OK, some not. Some JPG goes OK, some not. The avatar upload function work as supposed regarding filesize, pixels, etc, its only this "attach" message who is stopping us...

Re: Some users cant upload avatars

Posted: Thu Mar 26, 2009 7:25 am
by fikse
It seems like it was no easy solution for this, and its not the most important bug to fix, I think we just close this down for the moment. The few of our users who cant upload their avatar, will be offered the possibilty to upload it on a remote server. For the most of our users, they have avatars that is OK.
LDM, thanks alot for your excellent help :D

Re: Some users cant upload avatars

Posted: Thu Mar 26, 2009 11:41 am
by LDM
Sorry fikse, I had forgotten all about this and the reply today made me see your other posts.

I did see a topic on phpBB with a fix at the end which is up to you if you wanted to add HERE

It is a strange error as it only seems to affect some running an identical installation to others.

Re: Some users cant upload avatars

Posted: Thu Mar 26, 2009 12:43 pm
by fikse
Hmm, good! I have searched alot for this issue, but not found any working solution. And you found it easy like this? You must have magic fingers :shock: :grin:

Thanks alot, again

Re: Some users cant upload avatars

Posted: Thu Mar 26, 2009 12:47 pm
by LDM
It seems to be something affected more to the phpBB as opposed to a modification conflict. Strange it only seems to affect some forums and not others. Anyway, see how you get on with it.

Re: Some users cant upload avatars

Posted: Mon May 18, 2009 3:17 am
by GameViews
Sorry to revive an old thread but I had/have this problem. By having the user also manually fill in the avatars dimension sizes eg: 80x80 - below the upload button ... they could upload .gif and .jpg files without problem.

Re: Some users cant upload avatars

Posted: Mon May 18, 2009 12:12 pm
by fikse
Sounds interesting. Thanks for the tip :D

Re: Some users cant upload avatars

Posted: Mon May 18, 2009 12:32 pm
by LDM
Cheers Gameviews, that actually makes a lot of sense as the upload would see an image without any size if the fields were left blank and so probably bringing up the attack message. I will have a look to see if it's listed on the phpBB bug tracker.

Re: Some users cant upload avatars

Posted: Tue May 19, 2009 11:32 am
by GameViews
I think actually the problem is with imagemagick not being installed or configured to an improper path. Hence... the software not automatically figuring out the dimensions of the uploaded image, causing you to manually enter the dimensions of the image. I havent produced the debug info for this for lack of time, but as LDM said.. it makes sense.

Re: Some users cant upload avatars

Posted: Wed May 20, 2009 12:42 am
by LDM
That would also explain why it only affects some phpBB installations and not others.

Re: Some users cant upload avatars

Posted: Wed May 20, 2009 5:47 pm
by fikse
LDM wrote:That would also explain why it only affects some phpBB installations and not others.
And Ill guess we dont have IM on our install. At least I can't remember installing IM :o